Dear Arco,

Loosing my precious mare and foal was the most traumatic, devastating  experience.

If there can be anything good in this, it was the treatment I received from Arco.

You guys, Thalia and Candice, were amazing.

From the onset, Thalia was quick and professional and incredibly tenacious in making sure I signed up……we are all terribly busy, and although it was on the daily list, somehow, I never got to it. Thalia persisted and processed all the applications efficiently.

When Dazzle was taken to OP, the approval was immediate, no questions asked.

I never felt that the daily calls were duty calls, and that you genuinely cared.

After Dazzle died, your response was sensitive, and I so appreciated that you did all the paperwork on my behalf, and kept me informed on status daily. The grief is so overwhelming, that having to fill out all the claims, would have been devastating.

Settlement was made very quickly, and all involved were communicated with timeously.

Thank you…..I feel awful that I was such a bad client, only a week after signing up with you, but thank goodness I did.

We all have so many choices available to us, but based on your professionalism and amazing customer service, I would highly recommend Arco.